Guest Hub
Frequently Asked Questions
Find answers to common questions about booking and enjoying experiences with Viv Élevé. If you don't see your question here, please reach out to our guest concierge at concierge@viveleve.com
What is Viv Élevé?
How does Viv Élevé work for guests?
Who are the hosts on Viv Élevé?
What kind of experiences can I expect?
How do bookings and payments work?
Can I cancel or get a refund?
Is Viv Élevé safe?
Can I communicate with the host before the experience?
Do I need to dress up or prepare for anything?
How do I know if an experience is right for me?
What conduct is expected of me as a guest, and what can I expect from my host?
